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Frequently Asked Questions

How do I deposit?

Open your wallet, tap Deposit, enter the amount and confirm the M-Pesa prompt that arrives on your phone. The balance updates as soon as Safaricom confirms it.

How long does a withdrawal take?

Withdrawals go back to the M-Pesa number registered on your account and normally settle within a few minutes. Large payouts may be held briefly for a verification check.

I forgot my password — what now?

Tap Forgot password on the login screen, enter your phone number, and follow the reset code we send you by SMS.

Is Pawabets licensed?

Yes. Pawabets operates under a BCLB licence issued in Kenya. The licence details are set out in our Terms and Conditions.

License

Pawabets is licensed by BCLB (Betting Control and Licensing Board of Kenya) under the Betting, Lotteries and Gaming Act, Cap 131, Laws of Kenya.

18+ Only

You must be 18 years of age or older to register or play on Pawabets. Gambling is addictive. Gamble responsibly.

Responsible Gaming Policy

Pawabets is a real-money gambling platform. Please only bet what you can afford. For gambling addiction help and support please contact us or review our Responsible Gaming Policy.

18+BCLB LicensedDeposit LimitsSelf-ExclusionGamble Responsibly

Legal Information

Terms and Conditions·Responsible Gaming Policy·Privacy Policy·Cookie Policy·How To Play

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